Two Day Workshop
Total Duration: 16h
Minimum no. attendees: 10
Customer Engagement Design is about understanding the experience your customers typically have so that you can create a better experience and stronger relationship with them.
Our two-day workshop will help you combine discrete programs at various 'touch-points' into an inclusive customer engagement system with a personal feel.
We have a strong understanding of the customer landscape customer journeys, data analysis, digital marketing, social media and customer advocacy and we have over 20 years' experience talking to real, live customers, in-person on a daily basis.
Our Customer Engagement design workshops are built to help you observe beyond your marketing data and to empathize and be inspired by what your customers are trying to achieve.